Terms and Conditions

Welcome to PerfectSoft.AI! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or purchasing our products and services, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website or services.

1. Definitions

"PerfectSoft.AI", "we", "our", "us": Refers to PerfectSoft.AI and all affiliated companies.
"User", "you", "your": Refers to the individual or entity accessing and using our website and services.
"Services": Refers to the products and services offered by PerfectSoft.AI, including contact center as a service (CCaaS), telecommunications, and AI solutions.

2. Use of the Website

You must be at least 18 years old to use this website.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Products and Services

We offer various products and services related to contact center as a service (CCaaS), telecommunications, and AI solutions.
All products and services are subject to availability and may be withdrawn at any time without notice.
We reserve the right to refuse service to anyone for any reason at any time.

4. Pricing and Payment

All prices are listed in the currency where the system is sold unless otherwise stated.
We reserve the right to change our prices at any time without notice.
Payment for products and services must be made in full at the time of purchase unless otherwise agreed upon.

5. Refunds and Cancellations

Refunds and cancellations are subject to our Master Service Agreement (MSA).
If you wish to request a refund or cancel a service, please refer to the terms outlined in our MSA or contact us at legal@perfectsoft.ai.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of PerfectSoft.AI or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, or create derivative works from any of the content on this website without our explicit written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, PerfectSoft.AI shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the website or services; (b) any conduct or content of any third party on the website; (c) any content obtained from the website; and (d) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
In no event shall PerfectSoft.AI's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the website or purchasing our products and services.

8. Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis. PerfectSoft.AI makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products included on the website.
To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the website, its servers, or email sent from PerfectSoft.AI are free of viruses or other harmful components.

9. Indemnification

You agree to indemnify, defend, and hold harmless PerfectSoft.AI, its officers, directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these terms and conditions.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by PerfectSoft.AI.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that PerfectSoft.AI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Cheyenne, Wyoming, USA, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

12. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice.
By continuing to use our website and services after any changes are made, you agree to be bound by the updated terms and conditions.

13. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.
Upon termination, your right to use the website and services will cease immediately.

14. Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These terms and conditions constitute the entire agreement between you and PerfectSoft.AI regarding the use of our website and services and supersede any prior agreements we might have had between us regarding the same.

16. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

Email: legal@perfectsoft.ai
Phone: (855) 959-4921
Address: 1908 Thomes Ave, Cheyenne, WY 82001