Boost your voice services to legendary levels of clarity and reliability with PerfectSoft Connect—it’s like giving your calls a magic touch!
Unbreakable Connection
PerfectSoft Connect is like the superhero of your communication universe, boasting a 99.999% uptime—seriously, we counted! No matter what the world throws at you, our connection stands tall, ensuring your calls are as steady as a rock. Rain or shine, day or night, we've got your back (and your calls).
Shape-Shifting Flexibility
Imagine a service so adaptable it could win a talent show for its ability to morph into whatever your business needs. From small startups to bustling enterprises, our voice carrier solution fits like a custom-tailored suit—ready to grow, shrink, or spin around with your every move.
Whisper-Soft Clarity
Say goodbye to the days of muffled voices and garbled messages. With our service, every word you utter glides through the air like a gentle whisper in a quiet room. It's the kind of clarity that makes you want to pick up the phone just to hear your own voice!
Globe-Trotting Coverage:
PerfectSoft Connect is like your favorite globe-trotting friend—always there, no matter where in the world you are. Whether you're chatting from a bustling city or a remote island, we ensure your calls are as clear and reliable as if you were right next door.
Cost effectiveness
Who says you can’t have champagne service on a lemonade budget? With our service, you get top-notch quality without the top-dollar price tag. It’s like finding a pot of gold at the end of the rainbow—only this time, it’s your communication costs that are magically shrinking, while your service stays first-class all the way!
Book a meetingAll the Voice Capabilities You Need, Wrapped in a Touch of Magic
Web-Based Wizardry Portal
The simplest, most magical way to take full control of all your voice operations. With just a username, password, and a flick of your wand (or mouse), you’ll unlock complete access to all your telecom powers, neatly centralized in one enchanted place. Whether it’s managing your mystical numbers, charting routes, or organizing your trunk groups, this portal gives you instant remote control. As the grand admin, you can also conjure up sub-accounts and assign special privileges, tailored to your company’s unique needs.
What spells can you cast with this portal?
- Drag and Drop Call Routing: With a simple swoosh, design your call routes.
- Order and Manage Phone Numbers: Keep your number potions neatly bottled.
- Manage Trunk Groups: Tame those trunks with ease.
- Master and Sub Account Management: Bestow privileges like the wizard you are.
Enchanted Inbound Routing Capabilities
PerfectSoft Connect is your magical gateway to seamless, flexible call routing tailored for contact centers.
Cast these spells to direct your calls:
- Route to PSTN Phone Numbers: Direct calls where they need to go.
- Create Groups of Numbers: Organize your number familiars into powerful groups.
- Schedule and Time of Day Routing: Plan your routing spells for maximum efficiency.
- Priority and Ratio Routing: Channel calls with precision.
- Multi-Site Carrier Cloud Queueing: Keep your calls lined up like soldiers in a royal guard.
- Capture Voicemail: Don’t miss a single message from your mystical patrons.
The Auto-Attendant IVR Sorcery
Effortlessly create and manage IVR systems tailored to your needs, all from your internet connection. With a powerful yet intuitive toolkit, you can easily design, link, and schedule IVR scripts using a simple drag-and-drop interface, making setup as quick as a flick of a wand.
Here’s a taste of what you can conjure:
- Menus and Prompts: Create magical pathways for your callers.
- Call Tags and Variable Routing: Direct calls like a seasoned sorcerer.
- Integration to External Systems: Connect your spells with other enchanted systems.
- IVR Script Linking and Scheduling: Weave together complex scripts and set them to work at just the right time.
- In-Queue Announcements: Keep your callers enchanted while they wait.
Mighty Outbound Tools
PerfectSoft’s services are like an enchanted army, delivering flawless, high-volume outbound calls with masterful precision.
What does this mean for you?
- Better Uptime: Your service stays strong, like an unbreakable spell.
- Higher Connection Rates: Connect with your audience like never before.
- Superior Call Quality: Every conversation as clear as a crystal ball.
- Outstanding Service and Support: Our wizards are always here to assist.
Local Caller ID: The Magic of Being Nearby
Revive your Contact Rates with a touch of local magic! Increase the likelihood of your calls being answered and boost your center’s performance with our Local Caller ID management solution.
- Fully TCPA Compliant: All your calls are enchanted and lawful.
- Dedicated Numbers and Buckets: Keep your magic numbers safe and ready.
- Automatic Geo-Number Assignment: Match your calls with the perfect local number.
- Local Number Routing: Make it feel like you’re right next door.
- Auto-Bucket Rotation: Keep your numbers fresh and ready for action.
Local Number Enchantment
Imagine calling someone and having a local number magically appear on their screen—voila! With our Local Number feature, you can significantly boost your answer-seizure ratio with fewer attempts. And if someone decides to call you back, the system will automatically route their call straight to your contact center. It’s fully compliant with all U.S. regulations, ensuring your magic stays above board.
Auto-Number Rotation
The automatic rotation feature is like having a spell that keeps your numbers fresh and your productivity high. With multiple number buckets, you’ll be set to maximize your contact center’s effectiveness without breaking a sweat.
How We Magically Mesh with Your Business
Integrating our voice carrier service into your business is easier than finding the last piece of your jigsaw puzzle. Here’s how it works:
- The Grand Discovery: We’ll dive into a friendly chat to uncover your communication needs and dreams.
- The Tailor’s Touch: Once we know what you need, we’ll whip up a custom-fit solution, like a wizard crafting a perfect spell.
- The Magic Unfolds: Our tech team swoops in to seamlessly weave our services into your existing setup—minimal fuss, maximum magic.
- The Forever After: Even after the curtain falls, we stick around to make sure everything runs as smooth as butter. Need a hand? We’re just a call away!
The Perks of Teaming Up with PerfectSoft
Cost Savings
Think of it as finding a treasure chest in your backyard—our service helps you save big without sacrificing quality.
Customer Joy
Delight your customers with the gift of flawless communication—they’ll be smiling from ear to ear.
Scalability
Whether you’re a small shop today and a global empire tomorrow, our service grows with you, like a beanstalk reaching for the clouds.
Support Galore
Our support team is like your trusty sidekick, always ready to jump in and save the day whenever you need a hand.
The Perfectly Priced Potion
Our pricing is like a well-crafted potion—just the right mix. We’re not too high, not too low, but perfectly balanced, offering you the crème de la crème of contact center expertise at a middle-of-the-road price. Think of us as the master alchemists of value, blending top-tier quality with a price that’s right in the sweet spot.
Got Questions? We’ve Got Answers (and a dash of humor!)
Q: What makes your voice carrier service the best in the biz?
A: We combine cutting-edge tech, a sprinkle of magic, and a customer-first approach to deliver a communication experience that’s truly enchanting.
Q: How fast can I start using your services?
A: Faster than you can say “abracadabra!” (Okay, maybe not that fast, but pretty darn quick. We typically have everything up and running within a few days.)
Q: Do you offer support after setup?
A: Absolutely! We’re like the fairy godparents of communication—always here to help, even after the ball is over.
Ready to Take Your Communication to the Next Level of Awesome?
Why settle for ordinary when you can have extraordinary? Join us, and let’s turn your business communications into something truly magical.
Request a Demo